Follow the procedure below to access the Account Settings screen.


  1. Log-in to the ARC Facilities application

  2. Click on button at the top right-side corner of the screen to access the Settings Main Menu. This menu is displayed below.



        3. On the 'Settings' menu click on the Account Settings menu item [highlighted in the screenshot above] to access the             Account Settings screen.

       

The screenshot below displays the General Settings tab on the Account Settings screen: 


This screen has 4 tabs: General Settings, Branding, Single sign on (SSO), and Password Settings. Each tab is described below:


General Settings Tab


The General Settings tab has three sections: Link expiration settings for file, folder & album, Recycle bin configuration as well as Auto empty recycle bin settings (Screenshot of this tab is shown above).


Set default link expiration time for file, folder & album:

You can enter the number of days, weeks, months, or years, crossing which download link (which the recipient gets after the file, folder or album is shared) to access file, folder, and album will expire. The entered number of days (or weeks, months, years) will be considered by the application as the default for Link Folders, Link Files & Share Album functionalities unless an expiration date is set during the individual link sharing process.


Recycle bin: 
Recycle bin can be operated from this screen. You can select either of the radio buttons Delete permanently or Move to recycle bin on deletion.

  • If you select Delete Permanently radio-button then any campuses, folders, files & photos once deleted will be removed permanently from the application. 

  • If you select Move to recycle bin on deletion radio-button then any campus, folder, file, and photo once deleted will be moved to the Recycle Bin folder. 

Also, you can enter the number of days or months (under the Automatically empty recycle bin after heading) after which the deleted folders/files present in the recycle bin will be permanently purged from the application.


  • In the end, after configuring the setup, click on the [Save] button to save the settings.

 

Branding Tab:

Users can incorporate an application logo, a company logo and change the login URL to your company's custom URL from this section.

The screenshot below displays the Branding tab on the Account Settings screen:

  • Users can upload a custom application logo (preferably company logo) and view it on the left-hand side of the application top-bar after logging in to the application.

  • Users can upload their company brand logo and view that same on the ARC Facilities Sign-in screen.

  • Users can create a custom URL (custom domain) like ({custom}.arcfacilities.co) and access the ARC Facilities application (reach the ARC Facilities log-in screen) using that custom URL.

  • Users can buy customized sign-in screen themes with the ‘Contact Us’ option.


Workflow of uploading application logo:

  • Click the [Add logo] button to add an application logo under the 'Application logo' heading. 

The logo image selection dialog box appears. This is shown in the screenshot below.

  • After selecting the image from any drive in your local computer, click [Open] button on the dialog box to select and load the image on the logo image cropping pop-up screen.

 

Note: Only JPG, JPEG, PNG, BMP files are supported. TIFF files are not supported.

 

Screenshot displaying the logo image cropping pop-up screen:

  • Crop the image as per your requirement by dragging the blue dots at the end of the rectangular box placed over the image, outward & inward.

  • Click [Save cropped logo] button to save the cropped image as your application logo. The application displays this logo on the top left-hand corner of the application top bar.

  • Alternatively, click [Select File] button to select a different logo from the local system.

Screenshot displaying the application logo on the left side of the application top bar [highlighted using the green rectangle] and the same logo as selected under the Application logo section [highlighted using the green rectangle]:

  • Click [Change logo] button to select another logo from the local system instead of the current logo.

  • Click on the cross sign at the top right-hand corner of the logo to remove the logo from the screen as well as from the top right-side corner of the screen


Workflow of creating a custom domain

  • Enter the custom domain name in the textbox called Company name and click [Create] button.


Say, the user entered the company name as ‘demo’; hence the application will generate the new custom URL for accessing the ARC Facilities application as https://demo.arcfacilities.co

 

Note: Please provide only alphanumeric (a to z, 1 to 9), dash (-), and a minimum of 2 to a maximum of 20 characters, and no special character is allowed. Only the account owner or campus admin can make the changes.

 

A pop-up box will appear asking the user for domain confirmation.

  • Click [Yes] to freeze the newly created custom domain and continue with uploading a fresh company logo on the SKYSITE log-in screen


Screenshot displaying the demo URL [highlighted using the green rectangle]:

  • Alternatively, click [Change] button to edit the custom URL


Workflow of uploading company logo

  • Click [Add logo] button to proceed adding the company logo under the 'Application sign in page' heading

The logo image selection dialog box appears.


After selecting the image, click [Open] button on the dialog box to upload the logo image on the logo image cropping pop-up screen.

 

Note: Only JPG, JPEG, PNG, BMP files are supported. The application does not support TIFF files.

 

Screenshot displaying the logo image cropping pop-up screen:

  • Crop the image as per your requirement by dragging the blue dots at the end of the rectangular box placed over the image, outward & inward.

  • Click [Save Cropped Logo] button to save the cropped image as your company logo. The application displays this logo on the ARC Facilities sign-in screen in place of the default logo of ARC Facilities.

  • Alternatively, click [Select File] button to select a different logo from the local system.


Screenshot displaying the added logo:

  • Click [Change logo] to select another logo from the local system instead of the current logo.

  • Click on the cross sign at the top right-hand corner of the logo to remove the logo.

  • Click [Preview] screen to view the logo on the ARC Facilities sign-in screen.


Screenshot displaying the company logo on the ARC Facilities sign in screen [highlighted using the blue screenshot] and the Custom URL [highlighted using the green rectangle]:

Next time, when the user logs in to the application using the custom URL he/she will be able to view the company logo on the application log-in screen instead of the default ARC Facilities default logo.

 

Customized login screen with 'contact us' option:

This is a paid feature and $599 is charged to the customer for choosing to use a custom landing page. Application provides 4 different type of customized ARC Facilities sign in screen template. Customer will select one of the templates and provide their own images and content. ARC team will deploy the landing page for the customer.

 

Screenshot displaying the template landing page selection screen:

  • Click on any of the themes to view the themes.

Screenshot displaying the selected theme in larger view:


With each theme, there is a [Contact Me] button. Clicking on it, the application will capture the theme selected by the customer and will automatically generate and send an email to the ARC team who will get in touch with the customer (through call or email) to complete the theme selection and payment process.

  • In the end, after configuring the setup, click on the [Save] button to save the settings.


Password Settings Tab:

You can select the number of days after which the account log-in password expires or select to make the current password never expire. You can enable complex password and/or two step-authentication to force the user to enter a complex password and a PIN number to access the application.


The screenshot below displays the 'Password settings' tab:


  • Select the drop-down 'Password expiration period' (which can be never, 30 days, 90 days, 6 months, 1 year) exceeding which the password will expire.

  • Select the checkbox 'Require complex password' such that the user has to set up a complex password to sign in to the application. The complex password will be enabled when the user logs out and tries to sign in to the application next time. When the same user or other users tries to sign in to the same account (where complex password is enabled) application will ask the user to set up complex password. This password has to be 8+ characters, UPPERCASE should have a number/special character.

  • Select the checkbox 'Require two-step authentication' such that the user has to set up a complex password as well as PIN to sign in to the application. The two-step authentication will be enabled when the user logs out and tries to sign in to the application next time. When the same user or other users tries to sign in to the same account (where two-step authentication is enabled) application will ask the user to set up complex password, a PIN (PIN entry screen appears after sign-in screen as an intermediate screen before accessing the application) and security questions (in case user forgets password or PIN) through the My Profile screen. After setting up, the user will enter the complex password and PIN to access the application.

Note: When the user selects the checkbox 'Require two-step authentication', the checkbox 'Require complex password' becomes automatically selected (if it is not already selected previously).


  • In the end, after configuring the setup, click on the [Save] button to save the settings.


Single Sign On (SSO) Tab:

Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials (e.g., name and password) to access multiple applications. The service authenticates the end-user for all the applications the user has been given rights to and eliminates further prompts when the user switches applications during the same session. On the back end, SSO is helpful for administering large user groups across multiple applications as adding/removing users from SSO automatically adds/removes their access across all connected applications.


ARC Facilities application will use the standard Security Assertion Markup Language (SAML 2.0), to ensure that our implementation of SSO integrates easily with any identity provider that supports SAML.


ARC Facilities will support Service Provider initiated SAML and also Identity Provider (IdP) initiated SAML. The IdP companies are Okta, OneLogin, Microsoft Azure, etc.


The screenshot below displays the 'SSO settings' tab:


The client company admin (or ARC Internal team) will create an application (ARC Facilities) in IdP and connect the client AD server with the IdP. The SAML POST URL set up in IdP for ARC Facilities application is https://app.arcfacilities.com/Account/LoginViaSSO.


After configuration in IdP is completed an XML file is generated from IdP. The XML file consists of Login URL, Certificate, Logout URL & other attributes (first name, last name, email of admin & AD group name). This info of this file is incorporated in the ARC Facilities database table. The data from the XML is auto-populated in the SSO settings screen (screenshot shown above), although, the client admin can modify this info.


Prerequisite: 

The client admin needs to be registered as a normal account owner before setting up the SSO through the SSO settings screen. If client admin wants to enter/modify the data manually in the SSO settings screen then he/she needs to do the following:

  • Click the [Upload] button to upload IdP SAML metadata (the XML file)
  • Enter the domain name which identifies the company users who are signing in to the application as SSO users
  • Map/enter the attributes like first name, last name, email ID & group name from IdP (these names should be the same as what is there in IdP)
  • Enter the group name and click the [Add] button. This group name must be the same as that of the client AD group name in the IdP. Hence, all employee SSO users (under the same company of the admin user) logging in to ARC Facilities will be automatically added under this group.

  • Paste or enter the Identity provider sign-in URL as provided from IdP (mandatory)

  • Paste or enter the Identity provider sign out URL as provided from IdP (optional)

  • Upload the X.509 certificate downloaded from the IdP

Hence, SSO setup is now complete. The employee users of the client company can now sign in to ARC Facilities through the SSO login screen. Refer to Sign in through SSO help file for how to login through SSO. In the end, after configuring the setup, click on the [Save] button to save the settings.