The Manage user settings lets you add and manage account users. Follow the given procedure to access the User list Screen.

  1. Open the application and then navigate inside a campus.

  2. Click on  button at the top right-side corner of the screen to access the Settings Main Menu. This menu is displayed below.

 

        3. On the 'Settings' menu click on Manage users menu item [highlighted in the screenshot above] to access User list screen.

       

         Screenshot below displays the User list screen:


Information viewed on the screen:

  • The total number of Seats (licenses) the current logged in user has access to, the number of licenses used & the number of licenses still available to the user. Each seat (license) represents a user. Each used up license (user) information is displayed in the grid view below.

  • You can view the user name, Work phone & the email ID of the users.

 

Operations that can be performed on this screen:

  • Click on  button to add new users. Addition of one user means reduction in one seat (license). Refer Adding New User section below for more details.

  • Click on  button to modify the user information through Add/Edit User screen. Refer Adding New User section below for more details.

  • Click on button to release the license of the particular user. This means the user will have no longer access to ARC Facilities application and your license count will increase by one.

  • Click on  button under the Make Administrator column to elevate the privileges of the license of a particular user to Admin level i.e. make the user an administrator.

  • Click onbutton under the View Campus Access column to view the name and number of the Campuses to which the particular user has access. This screen is shown below,

    • Orange Flag means the user has been invited to access the given campus but has not yet accepted the collection access.

    • Green Flag means the user has the access to the respective campus

 

Comparison between Users & Contacts:

  • Users added through User List screen can be of type Employee (Host) & Shared (Collaborative) user. Addition of one new user will decrease the license by one. These users will be displayed in the Address Book screen (present in 'Contacts' module) along with other contacts.

  • Contacts added through Address Book screen can be of type Employee (Host), Shared (Collaborative) & Simple Contact (converted to Lite User once these users have Campus access). Transformation of a Contact as Employee (Host) & Shared (Collaborative) user will decrease the license by one. Contacts can be added as members within Campus Teams as well as Account Teams.


Searching user on User list screen:


Follow the given procedure to search user from the User List screen.

  1. You can see the 'User Search' section at the top of the right-side of grid section under which the list of users are displayed. The search textbox along with the 'In' drop-down are displayed below.


  1. Enter search string or keywords in the Search text box.

  2. The search for the entered string of texts will be carried out in either one of the attributes: User Name, Work Phone, Email or User License Type of each user as per your selection from the 'In' drop-down. If you select User License Type, then the Search textbox changes to a drop-down where you can select Employee, Shared User or Lite user as the license type.

  3. Click  (Search button). The search for the entered keyword will be carried out by the application in the selected field. Those users who have the matching attribute matching the entered search string will be displayed as a search result.

 

Note: Click  Reset button to roll back to the original list view before the search was carried out.


Exporting User List

Click  [Export] button to export the list of users in an excel file or csv file to your local computer.



Adding New Users


Follow the given procedure to add new account user.

  1. Open User list screen.

  2. Click button (Add New User button) from the User list screen to create a new account user. One license (seat) will be reduced after creating the user. The Add/Edit User window appears. This is shown below.



  1. Fill the fields within the User Information section. Fields which are not marked as Optional need to be mandatorily filled up or selected. Entering first name and entering the email ID of the user is mandatory.

  2. Under the User License Information section select type of user. You can save the new user as Employee or Shared User. 

    • Employee users are employees of the company which owns the licenses for the Campus access. An employee user may access all areas of the Campus that they have been assigned permissions for, which may also include the ability to assign permissions, add or remove Campuses from the account and purchase or reassign licenses.

    • A Shared user is typically a Campus partner. A Shared user may participate in all areas of operating a Campus that you provide them permission for. They may upload and download files, view files, equipment, forms etc.

  3. Click [Save] button  to create the user & exit the window. Alternatively, click [Cancel] to discard the added information.

  4. The newly added user will be notified through email and a link will be provided to access the application.


Editing Existing User Information


Follow the given procedure to editing an existing user.

  1. Open User list screen.

  2. Click on  button (beside a specific user) to modify the user information through Add/Edit User screen.


    You can modify user information, change the license type (if the user is Lite User then it can be changed to Shared User), view the campus invitations to this user and click [Save] button to save the modifications.